Your privacy is our priority.

Last updated: April 2025

1. About This Policy

Lumate ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy applies to all products and services operated by Lumate, including Pan Mate, Desk Mate, Stretch Mate, and Score Mate.

Each app also has its own dedicated privacy policy that provides app-specific data details:

2. Data Controller

Lumate is the data controller for all personal data collected through our apps and this website. You can contact us at info@lumatesapps.com.

3. What Data We Collect

Depending on which app(s) you use, we may collect:

Account information (name, email address) when you register
App usage data (features used, time spent, settings applied)
Content you create (recipes, routines, match history)
Device information (OS version, device model) for diagnostics
Health data (only with explicit permission, and only for applicable apps)

We collect only what is necessary to operate and improve the service.

4. How We Use Your Data

To provide and maintain our apps and services
To personalise your experience
To send important account and service communications
To improve our apps through aggregated, anonymised analytics
To respond to your support requests

We do not use your data for advertising or sell it to third parties.

5. Data Sharing

We share your data only with:

Supabase — our database and authentication provider
Vercel — our hosting provider
Google Play / Apple App Store — app distribution

We never sell your personal data.

6. Data Security

We use industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your data. No system is 100% secure; we will notify you promptly in the event of a data breach affecting your personal data.

7. Data Retention

We retain your personal data for as long as your account is active. If you request deletion, we will remove your data within 30 days, subject to legal obligations.

8. Your Rights

Under the Australian Privacy Act 1988 and applicable laws (including GDPR for EU users), you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

9. Cookies

Our website uses only essential cookies required for site operation (e.g. authentication tokens). We do not use tracking or advertising cookies.

10. Children's Privacy

Our apps are not directed at children under 13. We do not knowingly collect data from children under 13. If you believe we have, contact us immediately at info@lumatesapps.com.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or in-app notice. Continued use of our apps after changes constitutes acceptance.

12. Contact

Lumate
info@lumatesapps.com