Pan Mate Privacy Policy
Last updated: April 2025
1. Introduction
Lumate ("we", "us", or "our") operates Pan Mate. This Privacy Policy explains how we collect, use, and protect your personal information when you use Pan Mate. By using the app, you agree to this policy.
Our full company-wide privacy policy is also available at lumate.app/privacy-policy.
2. Data We Collect
When you use Pan Mate, we may collect:
- Account information (name, email) when you register
- Recipes you create or save
- Meal plans and nutritional logs
- Pantry and shopping list data
- Shared lists and collaboration data
3. How We Use Your Data
Your data powers the recipe book, meal planning, nutrition tracking, pantry management, and social sharing features. AI-powered suggestions are generated on-device where possible.
We also use aggregated, anonymised data to understand how the app is used and to improve future features.
4. Data Storage & Security
Your data is stored securely using Supabase (managed PostgreSQL). We apply industry-standard encryption in transit (TLS) and at rest. We do not sell your data to third parties.
5. Third-Party Services
We use the following third-party services:
- Supabase — secure data storage and authentication
- Vercel — web hosting and deployment
- Google Play Services — app distribution and in-app features on Android
6. Data Retention
We retain your data for as long as you have an active account or as needed to provide the service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.
7. Your Rights
Under the Australian Privacy Act 1988 and GDPR (if applicable), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, contact us at hello@lumate.app.
8. Children's Privacy
Pan Mate is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently done so, contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of Pan Mate after changes constitutes acceptance of the new policy.
10. Contact Us
For any privacy-related questions or to exercise your rights, contact us at:
Lumatehello@lumate.app